There are no specific prior learning requirements for this qualification. It will be beneficial if you have Level 1 English and feel competent with using IT.
Eligibility:
- You must currently live in Greater Manchester
- You must have been resident in the UK/EU for 3+ years, for purposes other than study
- You must be over the age of 19
- You must not be on an apprenticeship
This course is made up of eight units:
- Principles of team leading
- Understanding business
- Understanding how to communicate work-related information
- Understanding how to deliver customer service and resolve problems
- Understanding how to develop working relationships with colleagues
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
As this qualification is knowledge only, you do not need to be working or undertaking practical placements to take this qualification. However, if a work placement is a required for your course, the College will support you in completing a DBS application.
Learners who achieve this qualification could progress to:
- NCFE Level 3 Certificate in Principles of Management
- NCFE Level 3 Diploma in Management
- NCFE Level 3 Diploma in Management Skills and Knowledge
Related Flexible Learning courses:
- Business Administration
- Business Improvement Techniques
- Business Start Up
- Customer Service
- Data Protection and Data Security
- Lean Organisation Management Techniques
- Retail Operations
- Warehousing and Storage
- Workplace Violence and Harassment

























