Information, Advice and Guidance

Information, Advice and Guidance - Level 2 Certificate

This qualification is suitable for anyone who wants to gain a more in-depth understanding of the roles of information, advice and guidance workers. This qualification is suitable for anyone who wants to gain a more in-depth understanding of the roles of information, advice and guidance workers.

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

BENEFITS:

Achieve a nationally recognised Level 2 qualification
Evidence your competency to employers
Further your personal and professional development
Learn at a time that suits you without the need to attend college

ATTENDANCE:

This course is delivered on a Flexible Learning basis over a twelve-week period. You will be assigned an assessor who will be able to provide additional help and support if required but all learning will be completed and submitted remotely through an on-line learning platform. Your assessor will provide feedback and advice on all work submitted and will assess your full qualification through to the end of learning.

Entry Requirements

There are no specific prior learning requirements for this qualification. It will be beneficial if you have Level 1 English and feel competent with using IT.

Eligibility:

You must currently live in England
You must have been resident in the UK/EU for 3+ years, for purposes other than study
You must be over the age of 19
You must not be on an apprenticeship

Details

This course is made up of five units:

Information, advice or guidance in practice
Developing interaction skills for information, advice and guidance
Signposting and referral in information, advice and guidance
Information, Advice or guidance – context
Managing Information

Work Experience

As this qualification is knowledge only, you do not need to be working or undertaking practical placements to take this qualification. However, if a work placement is a required for your course, the College will support you in completing a DBS application.

Progression

Learners who achieve this qualification could progress to:

Level 2 Certificate in Counselling Skills
Level 2 and 3 Certificates in Principles of Customer Service
Level 2 Diploma in Customer Service
Level 3 Award in Counselling Skills and Theory
Level 3 Diploma in Counselling Skills
Level 3 NVQ Certificate in Advice and Guidance
Level 3 Certificate in Information, Advice or Guidance

Related Flexible Learning courses:

Cleaning Principles
Climate Change and Environmental Awareness
Customer Service for Hospitality
Employability Skills

Anne Colgan

The course is great fun - whether it’s for a career or just to enjoy. Most people are nervous when you meet a bunch of new people, but everyone was there to learn and have fun!

Lorraine Dale

It was great to learn from knowledgeable tutors who were more than happy to share their knowledge

Joshua Watt

There are so many fantastic opportunities at Hopwood – be sure to say ‘yes’ to as many as you can!

Saad Farooq

My course opened up many doors and I have achieved a lot since gaining my qualification at such a great University Centre

Helen King-Wilson

Hopwood unlocked capabilities that I did not recognise in myself and gave me the confidence to expand my knowledge

Oliver Lewis

Hopwood’s facilities were top notch – the whole experience really was brilliant

Emily Hamilton

I was slightly older when I started my apprenticeship, but I’m now on an ever-growing career path thanks to the amazing team at Hopwood

Luke Webster

Hopwood Hall College gave me so much to be thankful for. They helped me become the professional I am today