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Information, Advice and Guidance - Level 2 Certificate

This qualification is suitable for anyone who wants to gain a more in-depth understanding of the roles of information, advice and guidance workers. This qualification is suitable for anyone who wants to gain a more in-depth understanding of the roles of information, advice and guidance workers.  

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

BENEFITS:

  • Achieve a nationally recognised Level 2 qualification
  • Evidence your competency to employers
  • Further your personal and professional development
  • Learn at a time that suits you without the need to attend college

ATTENDANCE:

This course is delivered on a Flexible Learning basis over a twelve-week period. You will be assigned an assessor who will be able to provide additional help and support if required but all learning will be completed and submitted remotely through an on-line learning platform. Your assessor will provide feedback and advice on all work submitted and will assess your full qualification through to the end of learning.

Information, Advice and Guidance - Level 2 Certificate

This qualification is suitable for anyone who wants to gain a more in-depth understanding of the roles of information, advice and guidance workers. This qualification is suitable for anyone who wants to gain a more in-depth understanding of the roles of information, advice and guidance workers.  

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

BENEFITS:

  • Achieve a nationally recognised Level 2 qualification
  • Evidence your competency to employers
  • Further your personal and professional development
  • Learn at a time that suits you without the need to attend college

ATTENDANCE:

This course is delivered on a Flexible Learning basis over a twelve-week period. You will be assigned an assessor who will be able to provide additional help and support if required but all learning will be completed and submitted remotely through an on-line learning platform. Your assessor will provide feedback and advice on all work submitted and will assess your full qualification through to the end of learning.

Entry Requirements

There are no specific prior learning requirements for this qualification. It will be beneficial if you have Level 1 English and feel competent with using IT.

Eligibility:

  • You must currently live in England
  • You must have been resident in the UK/EU for 3+ years, for purposes other than study
  • You must be over the age of 19
  • You must not be on an apprenticeship
Details

This course is made up of five units:

  • Information, advice or guidance in practice
  • Developing interaction skills for information, advice and guidance
  • Signposting and referral in information, advice and guidance
  • Information, Advice or guidance – context
  • Managing Information
Work Experience

As this qualification is knowledge only, you do not need to be working or undertaking practical placements to take this qualification. However, if a work placement is a required for your course, the College will support you in completing a DBS application.

Progression

Learners who achieve this qualification could progress to:

  • Level 2 Certificate in Counselling Skills 
  • Level 2 and 3 Certificates in Principles of Customer Service 
  • Level 2 Diploma in Customer Service 
  • Level 3 Award in Counselling Skills and Theory 
  • Level 3 Diploma in Counselling Skills 
  • Level 3 NVQ Certificate in Advice and Guidance 
  • Level 3 Certificate in Information, Advice or Guidance

Related Flexible Learning courses:

  • Cleaning Principles
  • Climate Change and Environmental Awareness
  • Customer Service for Hospitality
  • Employability Skills

 

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Middleton Campus
Rochdale Road, Middleton
Manchester, M24 6XH
0161 643 7560
Rochdale Campus
St. Mary’s Gate
Rochdale, OL12 6RY
01706 345 346