English and Maths GCSE's grades 4/C or above or equivalent. Individual employers may have their own higher entry requirements.
On an apprenticeship programme, apprentices will learn and develop a range of knowledge, skills and behaviours. These include:
⢠Understand the impact your service provision has on the wider organisation and the value it adds
⢠Understand how to analyse, use and present a range of information to provide customer insight
⢠Understand how to find and use industry best practice to enhance own knowledge
⢠Find solutions that meet your organisations needs as well as the customer requirements
⢠Demonstrate a cost conscious mind-set when meeting customer and the business needs
⢠Make recommendations based on your findings to enable improvement
⢠Takes responsibility
⢠Self development
⢠Team working
End Point Assessment:
Apprentices without Level 2 English and Maths will need to achieve prior to taking the end-point assessment. The apprentice must complete all elements of the on programme learning to achieve the assessment gateway requirements. The EPA consists of 3 assessment methods:
⢠Practical Observation with Q&Aâs
⢠Project Interview
⢠Professional Discussion
As part of the apprenticeship there is a dedicated off the job learning requirement. This is a minimum of 6 hours
per week for the duration of the apprenticeship.
Role development:
⢠Observing colleagues
⢠Receiving mentoring
⢠Shadowing
⢠Training
Programme Development:
⢠Teaching or learning the theory related to their roles
⢠Coursework
On completion of this standard, apprentices can progress into a wide range of employment opportunities or further education.






















