Apprenticeships
Apprenticeship Standard - Level 4 Facilities Manager

A Facilities Manager is responsible for the safe, secure and comfortable day-to-day working environment for properties, assets (e.g. equipment) and services that must be fully compliant with health and safety and other legislation. They are accountable for the management of the delivery of all FM services within their local area of responsibility e.g. for one or more contracts/services; specific services e.g. cleaning, maintenance or fleet services. They will ensure that levels of performance delivered exceed customer expectations within budget for the properties, assets and services.

They may be employed in-house by an FM company, or this function might be outsourced and they may provide FM services in any industry sector.

Apprenticeship Standard - Level 4 Facilities Manager

A Facilities Manager is responsible for the safe, secure and comfortable day-to-day working environment for properties, assets (e.g. equipment) and services that must be fully compliant with health and safety and other legislation. They are accountable for the management of the delivery of all FM services within their local area of responsibility e.g. for one or more contracts/services; specific services e.g. cleaning, maintenance or fleet services. They will ensure that levels of performance delivered exceed customer expectations within budget for the properties, assets and services.

They may be employed in-house by an FM company, or this function might be outsourced and they may provide FM services in any industry sector.

Entry Requirements

English and Maths GCSE's grades 4/C or above or equivalent. Individual employers may have their own higher entry requirements.

Details

On an apprenticeship programme, apprentices will learn and develop a range of knowledge, skills and behaviours. These include:

  • Property asset management with fixed assets and implementing building maintenance
  • Service delivery, ensuring the delivery of provision is the required standard
  • Compliance
  • Ensuring management systems are efficiency to report and act on performance
  • Develop and implement delivery plans relating to policy implementation and change management
  • Motivate, manage and develop people management plans
  • Manage financial and procurement management

End Point Assessment:

The employer and training provider will formally signoff the apprentice’s readiness for the independent End Point Assessment (EPA) at ‘gateway’.

Gateway is the point at which the apprentice has met and can confidently apply the knowledge, skills and behaviours required, as detailed within the apprenticeship standard.

The end-point assessment will sample sufficiency of knowledge, skills and behaviours across the standard. The end-point assessment (EPA) will contain the following components which will form the final assessment:

  • Facilities Management work-based project
  • Presentation
  • Professional discussion with a panel based on the portfolio and reflective log
Work Experience

As part of the apprenticeship there is a dedicated off the job learning requirement. This is a minimum of 6 hours 
per week for the duration of the apprenticeship. This could include: 

Role Development: 

  • In class delivery
  • Online learning e.g. webinars, blended learning
  • Manufacture training
  • Practical training
  • Receiving mentorship

Programme Development:

  • Teaching or learning the theory related to the role
Progression

Upon completion of the apprenticeship, you can:

  • Promotion in your organisation
  • Progress onto a range of higher-level qualifications

Typical Job Roles: Facilities Manager; Facilities Management (FM) Operations Manager; Estates Manager; FM Contract Manager

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