Pastoral Welfare Officer


To improve the life outcomes for learners by providing a wide range of pastoral and welfare support to learners and their families to overcome the barriers to participating in education.

To be part of the Safeguarding and Welfare team through the Hub providing front line and early help support for vulnerable learners with poor mental health, in crisis or in need of critical support and support to learners.

To identify and monitor vulnerable and ‘at risk’ learners under remit and work closely with cross college teams to ensure learners are retained by the college.


  • To provide front line support and advice on pastoral, social, welfare and health care and remove barriers to accessing learning
  • Developing a positive and supportive connection with learners, create an atmosphere of trust and support, prioritising the safeguarding and wellbeing of all students.
  • To support the delivery of the college’s Mental Health Strategy including providing first point of contact for learners experiencing poor mental health and release the vision to become a mentally healthy college
  • To promote and safeguard the welfare of young people and vulnerable adults at the college and refer to the safeguarding team where appropriate
  • Support transition of learners liaising with secondary schools, Positive Steps to ensure support needs are identified and met early
  • To work closely with curriculum teams to support at risk and vulnerable learners
  • To lead on Personal Education Plans (PEP) for Looked After Children (LAC) in partnership with Social Services including the attendance at LAC reviews
  • Assist in enrolment and induction to ensure learners are aware of support available
  • Ensure learners vulnerabilities and support needs are recorded and highlighted
  • To carry out transition and pastoral reviews for ‘at risk’ and vulnerable learners under remit and record support, progress and outcomes on the learners ILP
  • Maintain accurate records of interactions.
  • To conduct home visits with DSO’s and RIOs where there is a welfare/safety concern
  • To build and maintain supportive relationships to assist in the personal and social development and providing support and guidance through the HUB
  • To work collaboratively with the Safeguarding Team to ensure that safeguarding disclosers are dealt with effectively
  • To listen to and support learners to resolve a range of issues that create barriers to learning
  • To liaise with the curriculum management team, safeguarding team and Progress tutors, RIOs on pastoral and welfare concerns impact on retention and attendance at college.
  • Attend meetings where appropriate including those relating to LAC and ‘at-risk’ and safeguarded learners
  • To undertake training as required for the role
  • Any other duties, of a similar level of responsibility, as may be required

Hopwood Hall College is an equal opportunities employer. Our values are underpinned by equality, diversity and inclusion for all. We welcome and encourage job applications from people of all backgrounds.

Being an inclusive workplace means we ensure that everyone has an equal opportunity to succeed and flourish as part of our team irrespective of their age, gender, race, sexuality, religion or belief, disability, gender reassignment or marital status. We respect and value our differences and aim to bring out the best in people by creating a culture where everyone feels included and appreciated.

We are a Disability Confident employer and have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the job description.

Other Information

LOCATION: Middleton or Rochdale Campus

CLOSING DATE: 6th September 2023

Middleton Campus
Rochdale Road, Middleton
Manchester, M24 6XH
0161 643 7560
Rochdale Campus
St. Mary’s Gate
Rochdale, OL12 6RY
01706 345 346