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Level 3 Extended Diploma Travel and Tourism - Year 1

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Course Description

Travel and tourism is an exciting, challenging and vibrant industry, and accounts for over 200 million jobs worldwide.

From helping us find the best places to visit and booking trips, to providing a high standard of customer care as cabin crew and making sure our accommodation is up to scratch, those who work in travel and tourism hold a multitude of skills that make for an exciting and varied career.

Delve into all aspects of the industry, from how to market destinations to the infrastructures required to transport passengers there. You'll learn all about the entire travel and tourism business, understanding how it operates and how to forge a rewarding career in the fast-paced industry.

Consider your role in customer service too, exploring the responsibilities of holiday reps and how travel agents operate, and the entertainment provided to holidaymakers - you'll even get to research a number of countries and destinations in the UK, Europe and long-haul across the world!

Our expert tutors have racked up thousands of air miles travelling all over the world with their job roles in the exciting sector so you'll be in safe hands learning from those with direct industry experience.

This course is taught at our Middleton campus, located in Middleton, Greater Manchester.


NCFE Level 3 National Exctended Diploma in Travel and Tourism

Entry Requirements

4 GCSEs grade C/4 or above to include English and Mathematics.

BTEC Level 2 qualifications, NVQ Level 2 or VRQ Level 2 qualifications are also accepted.

If you have not attained GCSE grades 4-9 in English and Maths, you will automatically be enrolled in classes to work towards these qualifications at an appropriate level to suit your ability.


This course is taught by a mix of classroom teaching, practical group sessions and projects to demonstrate understanding of key travel and tourism principles.

Topics on this course include:

  • Marketing
  • Customer service
  • Visitor attractions
  • The travel and tourism industry
  • The business of travel and tourism
  • Overseas resort representative
  • Entertainment for holiday makers
  • Retail and business travel
  • The cruise industry
  • UK, European and long-haul travel destinations
  • Events in the hospitality industry
  • Work experience

Work Experience

Work placement is offered as part of the Level 3 course. Other day trips are organised during the year, with previous tourism areas visited including York, Blackpool and the Yorkshire Dales.


Upon completion of this course, you will be able to progress onto higher education or undertake a range of professions including: Event’s Organiser, Hospitality, Marketing, Customer Service, Overseas Resort Representative, Tour and Cruise Operators, and Airport/Airline Personnel.

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