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Level 2 Extended Certificate in Travel and Tourism

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Course Description

Travel and tourism is an exciting, challenging and vibrant industry, and accounts for over 200 million jobs worldwide.

From helping us find the best places to visit and booking trips, to providing a high standard of customer care as cabin crew and making sure our accommodation is up to scratch, those who work in travel and tourism hold a multitude of skills that make for an exciting and varied career.

Delve into all aspects of the industry, from how to market destinations to the infrastructures required to transport passengers there. You'll learn all about the entire travel and tourism business, understanding how it operates and how to forge a rewarding career in the fast-paced industry.

Consider your role in customer service too, exploring the responsibilities of holiday reps and how travel agents operate, and the entertainment provided to holidaymakers - you'll even get to research a number of countries and destinations in the UK, Europe and long-haul across the world!

Our expert tutors have racked up thousands of air miles travelling all over the world with their job roles in the exciting sector so you'll be in safe hands learning from those with direct industry experience.

This course is taught at our Middleton campus, located in Middleton, Greater Manchester.


EDEXCEL Level 2 Diploma in Travel and Tourism

Entry Requirements

4 GCSEs grade C/4 or above preferably to include English and Maths.

If you have not attained GCSE grades 4-9 in English and Maths, you will automatically be enrolled in classes to work towards these qualifications at an appropriate level to suit your ability.


This course is taught by a mix of classroom teaching, practical group sessions and projects to demonstrate understanding of key travel and tourism principles.

Topics on this course include:

  • International travel and tourism destinations
  • UK travel agency operations
  • The business of travel and tourism
  • Factors effecting worldwide travel and tourism
  • The travel and tourism customer experience
  • UK travel destinations
  • Planning a trip to a visitor attraction
  • Holiday representatives
  • The cruise industry
  • Hospitality operations in the travel and tourism sector

Work Experience

There are no work experience placements on Level 2. Work experience takes place in the second year of the Level 3 Extended Diploma. Day trips are organised during the year, with previous tourism areas visited including York, Blackpool and the Yorkshire Dales.


Upon completion of this course, you will have the option to progress onto the Level 3 Extended Diploma in Travel & Tourism / BTEC Diploma in Travel and Tourism (with Cabin Crew and Travel Services) or continue in employment.

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