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Apprenticeship Standard - Level 3 Team Leader / Supervisor

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Course Description

PLEASE NOTE - THIS APPRENTICESHIP IS FOR THOSE ALREADY IN, OR PROGRESSING INTO A team leader ROLE.

Job roles include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson and Shift Manager.

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Qualifications

Level 3 Team Leader / Supervisor Apprenticeship

Entry Requirements

PLEASE NOTE - THIS APPRENTICESHIP IS FOR THOSE ALREADY IN, OR PROGRESSING INTO A TEAM LEADER ROLE.

Individual employers will identify any relevant entry requirements in terms of previous qualifications.

Initial assessment and diagnostic testing on English and maths will take place prior to commencement of the apprenticeship (Unless already achieved A-C, 4-9 GCSE or equivalent English & maths).

Apprentices without Level 2 English and Maths will need to achieve this prior to taking the end-point assessment.

Details

THE TEAM LEADER/SUPERVISOR APPRENTICESHIP PROVIDES THE OPPORTUNITY TO LEARN AND DEVELOP A RANGE OF KNOWLEDGE, SKILLS AND BEHAVIOURS INCLUDING:


Understand different leadership styles and the benefits of coaching to support people and improve performance. Understand organisational cultures, equality, diversity and inclusion.

Understand the project lifecycle and roles. Know how to deliver a project including: managing resources, identifying risks and issues, using relevant project management tools.

Understand problem solving and decision making techniques, and how to analyse data to support decision making.

Apply organisational governance and compliance requirements to ensure effective budget controls.

Able to reflect on own performance, seek feedback, understand why things happen, and make timely changes by applying learning from feedback received.

Able to build a high-performing team by supporting and developing individuals, and motivating them to achieve. Able to set operational and personal goals and objectives and monitor progress, providing clear guidance and feedback.

Open, approachable, authentic, and able to build trust with others. Seeks views of others.

Sets an example, and is fair, consistent and impartial. Open and honest. Operates within organisational values

Drive to achieve in all aspects of work. Demonstrates resilience and accountability.

Progression

On completion of this standard, apprentices can progress into a wide range of employment opportunities or further education.

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