Apprenticeship Standard - Level 3 Team Leader / Supervisor
Apply NowCourse Description
PLEASE NOTE - THIS APPRENTICESHIP IS FOR THOSE ALREADY IN, OR PROGRESSING INTO A team leader ROLE.
Job roles include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson and Shift Manager.
A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Qualifications
Level 3 Team Leader / Supervisor Apprenticeship
Entry Requirements
PLEASE NOTE - THIS APPRENTICESHIP IS FOR THOSE ALREADY IN, OR PROGRESSING INTO A TEAM LEADER ROLE.
Individual employers will identify any relevant entry
requirements in terms of previous qualifications.
Initial assessment and diagnostic testing on
English and maths will take place prior to commencement of the apprenticeship
(Unless already achieved A-C, 4-9 GCSE or equivalent English & maths).
Apprentices without Level 2 English and Maths will need to achieve this prior to taking the end-point assessment.
Details
THE TEAM LEADER/SUPERVISOR APPRENTICESHIP PROVIDES THE OPPORTUNITY TO LEARN AND DEVELOP A RANGE OF KNOWLEDGE, SKILLS AND
BEHAVIOURS INCLUDING:
Understand different
leadership styles and the benefits of coaching to support people and improve
performance. Understand organisational cultures, equality, diversity and
inclusion.
Understand the project
lifecycle and roles. Know how to deliver a project including: managing
resources, identifying risks and issues, using relevant project management
tools.
Understand problem solving
and decision making techniques, and how to analyse data to support decision
making.
Apply organisational
governance and compliance requirements to ensure effective budget controls.
Able to reflect on own
performance, seek feedback, understand why things happen, and make timely
changes by applying learning from feedback received.
Able to build a
high-performing team by supporting and developing individuals, and motivating
them to achieve. Able to set operational and personal goals and objectives and
monitor progress, providing clear guidance and feedback.
Open, approachable,
authentic, and able to build trust with others.
Seeks views of others.
Sets an example, and is
fair, consistent and impartial. Open and
honest. Operates within organisational values
Drive to achieve in all aspects of work. Demonstrates resilience and accountability.
Progression
On completion of this standard, apprentices can progress into a wide range of employment opportunities or further education.