Anne Colgan
The course is great fun - whether it’s for a career or just to enjoy. Most people are nervous when you meet a bunch of new people, but everyone was there to learn and have fun!
Entry Requirements
English and Maths GCSE's grades 4/C or above or equivalent. Individual employers may have their own higher entry requirements.
Details
On an apprenticeship programme, you will learn and develop a range of knowledge, skills and behaviours. These include:
- Understand the financial operations of hospitality businesses and know how to source and use financial information relating to own area of work
- Know how to select the best methods of communication to motivate and support team members in a hospitality environment
- Identify the different leadership styles and supervisory management skills which are effective in hospitality businesses
- Use available technology effectively in all work activities and performance
- Actively support team members to maximise potential in their role and identify opportunities for development
- Implement sales and marketing strategies in own area, ensuring team are fully supported to deliver them. Make suggestions for future sales and marketing activities within area of responsibility
- Quality focused
- Leads by example
- Takes responsibility
End Point Assessment:
Apprentices without Level 2 English and Maths will need to achieve this prior to taking the end-point assessment. The apprentice must complete all elements of the on programme learning to achieve the assessment gateway requirements. The EPA consists of 4 assessment methods:
- On demand test
- Practical observation
- Business project
- Professional discussion
Work Experience
As part of the apprenticeship there is a dedicated off the job learning requirement. This is a minimum of 6 hours per week for the duration of the apprenticeship. This could include:
Role Development:
- Observing colleagues
- Receiving mentoring
- Shadowing
- Training
Programme Development:
- Teaching or learning the theory related to their roles
- Coursework
Progression
On completion of this standard, apprentices can progress into a wide range of employment opportunities or further education.
Typical Job Roles: Front of House Manager, Team Leader in a hotel, bar or restaurant, Events Manager.
