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Student & College Services Assistant

07/08/2019

Purpose

To work flexibly to provide a comprehensive customer service and administrative function for the College.

Duties

  • To deliver a high standard of customer service and administrative support for the College in line with the service outline.
  • To ensure that the Student and College Service is of a high quality and fully meets the needs of the customers.
  • To promote the provision of the Student and College Service to all users.
  • To develop and maintain the knowledge required to advise customers on elements of the service delivered (e.g. curriculum provision, admissions, financial support, learner DBS applications, learner eligibility for enrollment and operating a uniform service to learners).
  • To ensure that College standards are worked to and maintained (e.g. Matrix).
  • Ensure continuous development and improvement of personal professional knowledge.
  • Any other duties of a similar level of responsibility as may be required.

OTHER INFORMATION

SALARY SCALE: £21507.16 pro rata, per annum

HOURS OF DUTY: 18 hours per week

CLOSING DATE: 20th September 2019

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